Reactivation Failed

Reactivation Failed

Postby Annoyed Buyer » Sat Mar 03, 2018 7:39 am

I purchased a license for my 2b. I first installed to a small 8 gig class 4 card (dumb, I know), made an image of it as a backup. Soon after swapped to a bigger/faster card which I physically broke (don’t ask), then re-installed to another which failed. I am now trying to get it moved to another faster card but this time actool teports back that reactivation has failed. I have emailed support, and tried the chat window. It’s been two days now. I had previously also emailed tech support, but never received so much as an acknowledgement of communication.

I need this reactivated. Has anyone else had any contact with support recently?
I have one windows program for which I bought this product. Not high-end, but need it on one old Pi.
Annoyed Buyer
 
Posts: 2
Joined: Sat Mar 03, 2018 7:28 am

Re: Reactivation Failed

Postby Annoyed Buyer » Sun Mar 04, 2018 6:10 pm

They got back to me last night and reset the key.
It would seem to be better (to me at least) to bind the program to the Pi serial number instead of the SD card.
Annoyed Buyer
 
Posts: 2
Joined: Sat Mar 03, 2018 7:28 am


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